Derby
Ticket office
Open now
| Mon - Fri: | 4:55 AM to 10:45 PM |
|---|---|
| Sat: | 4:55 AM to 10:45 PM |
| Sun: | 6:20 AM to 11:00 PM |
Station details
General information
| Station Operator: EM | |
| Station Code: DBY |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: On the station concourse |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03457 125678 Website: Go to website |
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| True | Ticket Gate |
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| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Customer Information Desk |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| True | First Class Lounge |
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First Class Lounge Note: Located Platform 6 and 7 Open Monday to Friday 0600 to 1800 (not open on Bank Holidays) Tickets Accepted All First Class tickets Facilities Screens with updated train information Refreshments Complimentary tea and coffee, biscuits and snacks Wi-Fi Yes |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| False | Telephones |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: Accessible seating available on platforms. |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: EMR Spaces: 609 Annual Charge: £1317.00 Daily Charge: £14.50 Monthly Charge: £169.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £493.00 Weekly Charge: £53.00 |
| False | Car Parking Contact Available |
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Phone number: 03457 125 678 Website: Go to website Note: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: On station forecourt |
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| False | Car Hire |
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| True | Airport |
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Airport Note: KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Derby
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 14:12 | Newark Castle Platform 6A | 6A | 14:19 7 mins late | See details on departure to Newark Castle | |
| 14:16 | Newcastle via Doncaster Platform 1 | 1 | On time | See details on departure to Newcastle via Doncaster | |
| 14:28 | Sheffield Platform 5 | 5 | On time | See details on departure to Sheffield | |
| 14:30 | Penzance Platform 2 | 2 | 14:42 12 mins late | See details on departure to Penzance | |
| 14:32 | London St Pancras (Intl) Platform 6 | 6 | On time | See details on departure to London St Pancras (Intl) | |
| 14:37 | Cardiff Central via Gloucester Platform 4A | 4A | Delayed | See details on departure to Cardiff Central via Gloucester | |
| 14:40 | Nottingham Platform 3A | 3A | On time | See details on departure to Nottingham | |
| 14:42 | Crewe Platform 3B | 3B | On time | See details on departure to Crewe | |
| 14:45 | Glasgow Central via Leeds Platform 1 | 1 | On time | See details on departure to Glasgow Central via Leeds | |
| 14:52 | Matlock Platform 5B | 5B | On time | See details on departure to Matlock |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 14:05 | Birmingham New Street Platform 1 | 1 | 14:01 | See details on departure to Birmingham New Street | |
| 14:10 | Matlock Platform 6A | 6A | 14:18 8 mins late | See details on departure to Matlock | |
| 14:25 | Crewe Platform 3B | 3B | On time | See details on departure to Crewe | |
| 14:26 | London St Pancras (Intl) Platform 5 | 5 | On time | See details on departure to London St Pancras (Intl) | |
| 14:28 | Glasgow Central Platform 2 | 2 | 14:41 13 mins late | See details on departure to Glasgow Central | |
| 14:31 | Sheffield Platform 6 | 6 | On time | See details on departure to Sheffield | |
| 14:33 | Nottingham Platform 4A | 4A | Delayed | See details on departure to Nottingham | |
| 14:36 | Cardiff Central Platform 3A | 3A | On time | See details on departure to Cardiff Central | |
| 14:38 | Penzance Platform 1 | 1 | On time | See details on departure to Penzance | |
| 14:50 | Newark Castle Platform 5B | 5B | On time | See details on departure to Newark Castle |