Diss
Ticket office
Open now
Station details
Station Operator: LE |
---|
Station Code: DIS |
Staffing Level: partTime |
---|
CCTV: Yes |
Oyster Pre Pay | No |
---|---|
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
---|---|
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
---|---|
Website: Go to website |
|
Ticket Gate | No |
DepartureScreens, Announcements, ArrivalScreens, |
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Left Luggage Contact Available | No |
---|---|
Customer Help Points | Yes |
Atm Machine | No |
---|---|
Baby Change | Yes |
Bureau De Change | No |
Post Box | Yes |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
---|---|
Showers | No |
Station Buffet | Yes |
Station Buffet Note: Coffee shop (0600-1400, Monday-Friday, 0800-1400 Saturday) Vending machine |
|
Telephones (Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets including an accessible (radar key) toilet is located on platform 1 |
|
Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Waiting Room | No |
Car parking | Yes |
---|---|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 326 Annual Charge: £1152.00 Daily Charge: £7.50 Monthly Charge: £115.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £329.00 Weekly Charge: £30.00 |
Car Parking Contact Available | No |
---|---|
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
---|---|
Sheltered: Yes On platform and on forecourt |
Cycle Storage CCTV | Yes |
---|
Taxi Rank | No |
---|---|
Car Hire | No |
Airport | No |
Metro | No |
---|---|
Bus Service | No |
Accessible Booking Office Counter | Yes |
---|---|
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: This station has step free access to both platforms HOWEVER, PLEASE NOTE, it is a long walking route from ticket office to the Norwich bound platform if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, please allow plenty of time for your journey. This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office |
Accessible Taxis | No |
---|---|
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon: 5:00 AM to 10:15 PM Tue: 5:00 AM to 10:15 PM Wed: 5:00 AM to 10:15 PM Thu: 5:00 AM to 10:15 PM Fri: 5:00 AM to 10:15 PM Sat: 5:00 AM to 10:15 PM Sun: 7:00 AM to 10:15 PM |
|
Staff Help Available Note: Assistance at this station is provided by a member of platform staff during the hours below. Outside of these hours on board train staff will provide assistance. Booking is recommended |
|
Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |