Doncaster
Ticket office
Open now
Station details
| Station Operator: GR |
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| Station Code: DON |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Two machines on concourse and three machines inside travel centre. |
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| Lost Property Contact Available | No |
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Phone number:
03457 225333 Website: Go to website |
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| Ticket Gate | No |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | Yes |
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First Class Lounge Note: Located Platform 3A Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted
Restricted tickets
Facilities Toilets, Newspapers. Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Available Showers Not available |
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| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 3 opening hours - 05:00 - 22:30 Platform 4 North Waiting Room opening hours - 05:00 - 01:30 Platform 4 South Waiting Room opening hours - 05:00 - 22:30
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| Car parking | Yes |
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Name: MSCP Frenchgate Shopping Centre Operator: London North Eastern Railway Spaces: 500 Annual Charge: £1559.00 Daily Charge: £13.00 Monthly Charge: £202.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: £1.50 Three Monthly Charge: £519.00 Weekly Charge: £55.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Within car park |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636 |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station): Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive. Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus. Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Phones are low level but not text |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank |
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| Accessible Taxis | No |
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Accessible Taxis Note: Advance booking not required |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: . |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: station front |
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| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 1:30 AM Sat: 5:15 AM to 1:15 AM Sun: 7:30 AM to 1:30 AM |
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Staff Help Available Note: Assistance meeting point is Customer Information Point, main concourse (or ticket office outside 08:15 - 18:00) |
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