Dumfries
Ticket office
Closed now
| Mon - Fri: | 6:35 AM to 7:30 PM |
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| Sat: | 6:35 AM to 7:30 PM |
| Sun: | 10:30 AM to 7:55 PM |
Station details
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Please note: This station offers assistance to customers travelling towards Carlisle at the departing platform.
General information
| Station Operator: SR | |
| Station Code: DMF |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| False | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03301 092 833 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: customer.relations@scotrail.co.uk |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Station Cafe |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. The National key toilets are located on Platform 1; these toilets are operated by a radar key and available 24 hours a day. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: ScotRail Spaces: 134 Annual Charge: N/A Daily Charge: £2.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: 50p for rail users |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| True | Car Hire |
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Car Hire Note: Glenrental car hire - Platform 2 Tel. 01387 266550 |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Level access to ticket office and northbound platform. Level access from road to southbound platform, connecting footbridge with stairs between platforms. |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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