Dumfries
Ticket office
Closed now
Station details
| Station Operator: SR |
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| Station Code: DMF |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Phone number:
03301 092 833 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: customer.relations@scotrail.co.uk |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Cafe |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: Part of station buildings - one on each platform |
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| Car parking | Yes |
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Name: Station Car Park Operator: ScotRail Spaces: 134 Annual Charge: N/A Daily Charge: £2.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire |
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| Car Hire | Yes |
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Car Hire Note: Glenrental car hire - Platform 2 Tel. 01387 266550 |
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| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms Blue Badge parking bays: 4 |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 12:00 AM Tue: 5:00 AM to 12:00 AM Wed: 5:00 AM to 12:00 AM Thu: 5:00 AM to 12:00 AM Fri: 5:00 AM to 12:00 AM Sat: 5:00 AM to 12:00 AM Sun: 9:45 AM to 12:00 AM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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