East Tilbury
Ticket office
Closed now
Mon - Fri: | 6:15 AM to 1:35 PM |
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Sat: | 6:15 AM to 3:40 PM |
Sun: | 9:15 AM to 4:30 PM |
Station details
General information
Station Operator: CC | |
Station Code: ETL |
Staffing Level: partTime | |
CCTV: Yes |
Ticket buying & collection
False | Oyster Pre Pay |
False | Oyster Validator |
True | Smartcard Issued |
True | Smartcard Validator |
False | Oyster Topup |
True | Prepurchase Collection |
True | Smartcard Topup |
True | Ticket Machine |
Penalty Fares: Applicable Operators: c2c |
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Ticket Office Note: Platform 1 |
Passenger services
False> | Lost Property Contact Available |
Phone number:
03457 44 44 22 Website: Go to website |
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True | Ticket Gate |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Bank Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
False> | Left Luggage Contact Available |
True | Customer Help Points |
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Station facilities
False> | Atm Machine |
False | Baby Change |
False | Bureau De Change |
False | Post Box |
False | Seated Area |
False | First Class Lounge |
False | Shops |
False | Showers |
False | Station Buffet |
False | Telephones |
False | Toilets |
Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. |
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False | Tourist Information Office |
False | Trolleys |
False | WebKiosk |
True | WiFi |
Wifi Note: Free c2c Wi-Fi |
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False | Waiting Room |
Car parking
false | Car parking |
Cycling
False | Cycle Storage Availability |
True | Cycle Storage CCTV |
Other transport
True | Taxi Rank |
Taxi Rank Note: No |
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False | Car Hire |
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False | Airport |
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False | Metro |
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True | Bus Service |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
False | Accessible Booking Office Counter |
Accessible Booking Office Counter Note: Customer Service Staff |
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False | Accessible Public Telephones |
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False | National Key Toilets |
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True | Induction Loop |
False | Wheelchairs Available |
True | Ramp For Train Access |
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True | Step Free Access |
Step Free Access Note: Step free access is available from street level to both platforms. Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station. |
False | Accessible Taxis |
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True | Accessible Ticket Machines |
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True | Impaired Mobility Set Down |
Impaired Mobility Set Down Note: Outside station entrance |