Greenwich
Ticket office
Open now
| Mon - Fri: | 6:10 AM to 8:00 PM |
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| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 8:40 AM to 6:40 PM |
Station details
| Station Operator: SE | |
| Station Code: GNW |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 2/3 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from Greenwich High Road side of station |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: in booking hall |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: newspapers |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Café |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Booking Hall - Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Greenwich station |
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| Waiting Room | No |
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Waiting Room Note: in booking hall only available when staff are present |
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| Car parking | Yes |
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Name: Station Car Park Operator: Southeastern Spaces: 2 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: 0345 322 7021 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Booking Hall- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via ramp. Step free access to platform 2 via station entrance. Step free interchange via DLR lift to/from DLR subway. For stepped access between platforms go via station subway. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Booking hall |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 7:40 PM Sat: 5:30 AM to 7:40 PM Sun: 7:30 AM to 8:00 PM |
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Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff are available. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist. |
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