Guildford
Ticket office
Open now
Station details
| Station Operator: NR |
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| Station Code: GLD |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In booking hall of both entrances |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please contact our Customer Services Department on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Guildford station |
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| Waiting Room | Yes |
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Waiting Room Note: yes |
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| Car parking | Yes |
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Name: Farnham Road Operator: Spaces: 330 Annual Charge: £1890.00 Daily Charge: £10.50 Monthly Charge: £178.50 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £535.50 Weekly Charge: £51.90 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: This car park is managed by Apcoa on behalf of Network Rail. For queries on car parking at Guildford Station please email Contact.Us@APCOA.com Weekend tickets available after 1200 on Friday £9.00 Off Peak from 1115 Monday to Friday Premium Spaces Daily £15.20 Saturday £10.00 Sunday £2.00 Bank Holiday £10.00 Weekend ticket available after 1200 noon Friday £16.00 Off Peak from 1600 Monday to Saturday |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Car parks 1 & 2 |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | Yes |
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Car Hire Note: Hertz Car Rental |
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| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: A low height ticket office counter is located within the main booking hall. |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team. |
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| Accessible Taxis | No |
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Accessible Taxis Note: The taxi rank is located outside the main station entrance (platform 2) |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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