Harwich International
Ticket office
Closed now
Station details
Station Operator: LE | |
Station Code: HPQ |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | No |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
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Ticket Gate | No |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Customer Help Points Note: Help points available on platforms |
Atm Machine | Yes |
Baby Change | No |
Bureau De Change | No |
Post Box | Yes |
Seated Area | Yes |
First Class Lounge | No |
Shops | Yes |
Shops Note: Passport Photo Booth |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: Limited facilities available in port building |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station. |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Wifi Note: Find WiFi Hotspots around Harwich International station |
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Waiting Room | No |
Car parking | Yes |
Name: Harwich Port Car Park Operator: Harwich Port Spaces: 250 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes Within car park and on platform |
Cycle Storage CCTV | No |
Taxi Rank | Yes |
Taxi Rank Note: Taxi service information available from station information poster. |
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Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Plus Bus location |
Accessible Booking Office Counter | No |
Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has step free access to all platforms with lifts available. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
Accessible Taxis | No |
Accessible Ticket Machines | No |
Impaired Mobility Set Down | No |
Staff Help Available | No |
Mon - Sun: Unavailable | |
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended. |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |