Heathrow Terminal 5 (Rail Station Only)
Ticket office
Open now
| Mon - Sun: | 5:00 AM to 11:59 PM |
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Station details
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AlertsShow detailsHide detailsFrom Sunday 23 to Monday 31 December, major improvement work is taking place between London Paddington and Slough. On some days, no trains will run to or from London Paddington and on some days a reduced service will be in operation. More information can be found on our engineering page.
General information
| Station Operator: HX | |
| Station Code: HWV |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Various locations around station |
Passenger services
| True> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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| True> | Left Luggage Contact Available |
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Phone number:
020 3468 4558 Website: Go to website |
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| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Heathrow Terminal 5 station |
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| True | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures and arrivals for Heathrow Terminal 5 (Rail Station Only)
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 16:42 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 16:57 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:12 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:27 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:42 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:57 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 18:12 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 18:27 | London Paddington Platform | On time | See details on departure to London Paddington |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 16:32 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 16:46 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:02 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:16 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:32 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 17:46 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 18:02 | London Paddington Platform | On time | See details on departure to London Paddington | |
| 18:16 | London Paddington Platform | On time | See details on departure to London Paddington |