Heathrow Terminal 5 (Rail Station Only)
Ticket office
Closed now
| Mon - Sun: | 5:00 AM to 11:59 PM |
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Station details
General information
| Station Operator: HX | |
| Station Code: HWV |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Various locations around station |
Passenger services
| True> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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| True> | Left Luggage Contact Available |
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Phone number:
020 3468 4558 Website: Go to website |
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| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Heathrow Terminal 5 station |
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| True | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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