Ilford
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
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| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 7:10 AM to 8:10 PM |
Station details
| Station Operator: XR | |
| Station Code: IFD |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 4 |
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Oyster Comments: <p>Oyster cards are available at Ilford North ticket machine only.</p> |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TfL Rail |
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Ticket Office Note: A temporary ticket office is located at the bottom of the ramp at the temporary Ilford Hill station entrance. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Ilford has a Secure Station accreditation |
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DepartureScreens, Announcements, |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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| Atm Machine | No |
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Atm Machine Note: Stations main entrance |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Coffee & snacks |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: Platform 3 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
Waiting Room Note:
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes On platform 4 |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
Step Free Access Note:
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to the last train. |
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Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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