Kew Gardens
Ticket office
Closed now
Station details
| Station Operator: LT |
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| Station Code: KWG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 3/4 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Ticket Halls |
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| Lost Property Contact Available | No |
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Phone number:
0343 222 1234 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: TFL Customer Services Tel: 0343 222 1234 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Not monitored at all times. |
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| Atm Machine | Yes |
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Atm Machine Note: Outside western entrance of station. |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Near Lloyds Pharmacy outside western entrance. |
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| Seated Area | No |
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Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
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| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances. |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Newsagent inside station |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Kew Gardens station |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick. |
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| Metro | Yes |
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Metro Note: District Line |
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| Bus Service | Yes |
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Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards. |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Drop-off points at western and eastern entrances with drop kerbs |
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| Staff Help Available | Yes |
| Mon - Fri: 5:20 AM to 1:15 AM Sat: 5:20 AM to 1:15 AM Sun: 7:10 AM to 12:10 AM |
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