Kew Gardens
Ticket office
Closed now
Station details
General information
| Station Operator: LT | |
| Station Code: KWG |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 3/4 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket Halls |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0845 330 9882 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: TFL Customer Services Tel: 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: Outside of Station on the Kew Gardens side. |
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| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
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Seated Area Note: There are no seats in the ticket hall. Seats are available on the platform. |
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| False | First Class Lounge |
| True | Shops |
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Shops Note: Newsagent |
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| False | Showers |
| True | Station Buffet |
| False | Telephones |
| True | Toilets |
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Toilets Note: Male and female toilets on the platform - no charge. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Kew Gardens station |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Mini cab office outside the station. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Interchange at Hammersmith, or Turnham Green then Acton Town, for the Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. |
| True | Metro |
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Metro Note: District Line |
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| True | Bus Service |
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Bus Service Note: Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: There is step free access between the street and all platforms, but be aware that it is not possible to interchange between Northbound and Southbound platforms without a street journey. Customers need to be aware that there is a step between train and platform of up to 300mm for London Underground services. |
| False | Accessible Taxis |
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Accessible Taxis Note: Contact taxi operator directly |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards. |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Drop-off point close by with drop curb but no safe crossing. |