Lancaster
Ticket office
Closed now
| Mon - Fri: | 5:15 AM to 7:45 PM |
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| Sat: | 5:15 AM to 7:45 PM |
| Sun: | 9:30 AM to 8:00 PM |
Station details
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In the interest of reducing anti-social behaviour and ensuring passenger safety, the gate at Platform 1 at Lancaster station will remain closed until further notice. Customers are advised to use the nearby alternative entrance.
General information
| Station Operator: VT | |
| Station Code: LAN |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket machines can be found in the ticket hall and on platform 3 |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located on concourse Located by the ticket office |
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| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent |
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| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Virgin Trains Spaces: 165 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £166.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: The weekend rate is also applicable on Bank Holidays |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes Platform 4 (North End), 16 Lockers, 12 Stands
8 Stand spaces outside the West entrance
Platform 5, 40 Stands |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank can be found outside the entrance. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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