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Last updated: 16:21

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17:00
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19:00
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London Fenchurch Street

Address

London Fenchurch Street station
Fenchurch Place
London
EC3M 4AJ

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Ticket office

Open now

Mon - Fri:  6:15 AM to 8:30 PM
Sat:  6:45 AM to 7:30 PM
Sun:  8:30 AM to 5:00 PM

Station details

  • London Fenchurch Street station is expected to be busy on weekday mornings before 08:00. Please avoid travelling before this time and travel later.

    --------------------------

    Un-booked assistance? No problem.

    This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can be pre-booked for travel from/to this station.

Station Operator: CC
Station Code: FST
Staffing Level: Full Time
CCTV: Yes
Oyster Pre Pay Yes
Oyster Validator Yes
Smartcard Issued No
Smartcard Validator Yes
Travelcard:
Zone 1
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: c2c
Ticket Office Note:
Ticket machines which facilitate ticket collection are situated on the main concourse and at the Tower Hill entrance to the station
Lost Property Contact Available No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate Yes
Ticket Gate Comments:
There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

DepartureScreens, Announcements, ArrivalScreens,

Customer Services:
Staffed Information Point on main concourse. Alternatively Customer Services may be contacted as follows:  Mondays - Fridays, between 08:00 - 20:00  Saturday - Sunday, between 09:00 - 16:00 Public Holidays, between 09:00 - 16:00 Closed on Christmas Day and Boxing Day Tel: 0345 744 4422 (option 3, followed by option 3) Email: contact@c2crail.net
Left Luggage Contact Available No
Customer Help Points Yes
Atm Machine Yes
Atm Machine Note:
Located on main concourse
Baby Change Yes
Bureau De Change Yes
Post Box Yes
Post Box Note:
Outside the station
Seated Area No
Seated Area Note:

Seating is available on the main concourse and on the platforms.
First Class Lounge No
Shops Yes
Shops Note:
Wide range of shops
Showers No
Station Buffet Yes
Station Buffet Note:
Coffee shop, public house/bar, food outlet (Seating available)
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:

The toilets are located by the lifts at the left hand side of the Main Entrance to the station.

The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.

These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
Tourist Information Office No
Trolleys No
WebKiosk No
WiFi Yes
Wifi Note:
Waiting Room No
Waiting Room Note:

Upper Main Concourse near Cards Galore.

More seating also near Upper Crust 
Car parking No
Cycle Storage Availability No
Cycle Storage CCTV Yes
Taxi Rank Yes
Taxi Rank Note:

The Taxi rank is immediately outside the main entrance on Fenchurch Street.
Car Hire No
Airport Yes
Airport Note:

London City Airport - Docklands Light Railway from Tower Gateway
Metro Yes
Metro Note:

London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit

London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit.

Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
Bus Service Yes
Bus Service Note:

Rail replacement buses will stop outside HSBC on Fenchurch Street.

Aldgate Bus Station.

Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here

 
Accessible Booking Office Counter Yes
Accessible Booking Office Counter Note:
Every ticket office counter has been lowered at this station
Accessible Public Telephones No
Accessible Public Telephones Note:

Located on main concourse
Accessible Toilets Yes
Accessible Toilets Note:
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
Accessible Ticket Machines Yes
Impaired Mobility Set Down Yes
Impaired Mobility Set Down Note:

Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.

Staff Help Available Yes
Staff Help Available Note:

Help is available at the Rail Information Point on the main concourse, station help points, ticket office or from any member of staff.

It is preferred if Mobility Assistance is booked in advance and can be booked before travel by ringing 03457 44 44 22

First to last service daily. There are no c2c services on Christmas Day and Boxing Day
Assisted Travel:

It is preferred if mobility assistance is booked in advance and can be booked before travel by ringing 03457 44 44 22. 

Live departures and arrivals for London Fenchurch Street

Departures
Arrivals
Live departures for London Fenchurch Street
Due Destination Platform Expected Train Length  further details  Additional Information 
16:22 Pitsea via Tilbury Platform 4 4 On time See details on departure to Pitsea via Tilbury
16:25 Grays Platform 2 2 On time See details on departure to Grays
16:28 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness
16:31 Shoeburyness Platform 1 1 On time See details on departure to Shoeburyness
16:37 Shoeburyness via Tilbury Platform 2 2 On time See details on departure to Shoeburyness via Tilbury
16:44 Shoeburyness Platform 4 4 On time See details on departure to Shoeburyness
16:51 Pitsea via Tilbury Platform 2 2 On time See details on departure to Pitsea via Tilbury
16:54 Grays Platform 3 3 On time See details on departure to Grays
16:57 Leigh-on-Sea Platform 4 4 On time See details on departure to Leigh-on-Sea
17:04 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness
Live arrivals at London Fenchurch Street
Due Destination Platform Expected Train Length  further details  Additional Information 
16:28 Southend Central Platform 2 2 On time See details on departure to Southend Central
16:31 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness
16:44 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness
16:48 Grays Platform 4 4 On time See details on departure to Grays
16:57 Southend Central Platform 3 3 On time See details on departure to Southend Central
16:59 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness
17:07 Shoeburyness Platform 3 3 On time See details on departure to Shoeburyness
17:14 Grays Platform 4 4 On time See details on departure to Grays
17:17 Shoeburyness Platform 1 1 On time See details on departure to Shoeburyness
17:23 Shoeburyness Platform 2 2 On time See details on departure to Shoeburyness

timetables for London Fenchurch Street

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