Ticket Gate Comments: There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Upper Main Concourse near Cards Galore.

More seating also near Upper Crust 

Taxi Rank Note:

The Taxi rank is immediately outside the main entrance on Fenchurch Street.

Accessible Booking Office Counter Note: Every ticket office counter has been lowered at this station

Accessible Public Telephones Note:

Located on main concourse

National Key Toilets Note: There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.

Step Free Access Note:

The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.

Accessible Taxis Note:

Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street

Impaired Mobility Set Down Note:

Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.