London Paddington station
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If you have arranged assisted travel and are travelling from this station then please go to the Network Rail reception office, located on Platform 1, to obtain the booked assistance.
|Station Operator: NR|
|Station Code: PAD|
|Staffing Level: Full Time|
Ticket buying & collection
|False||Oyster Pre Pay|
Applicable Operators: Great Western Railway
|True>||Lost Property Contact Available|
0330 024 0215
Website: Go to website
Ticket Gate Comments:
Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
|True>||Left Luggage Contact Available|
020 3468 4709
Website: Go to website
|True||Customer Help Points|
Atm Machine Note:
Located on concourse
|False||Bureau De Change|
Post Box Note:
Located on the concourse
|True||First Class Lounge|
First Class Lounge Note:
All First Class
The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
There is a large screen TVs showing Sky News and also a departures board showing train times.
The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
Bar offering complimentary refreshments
Concessions for Standard Class sleeper customers
News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Station Buffet Note:
Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
|True||Telephones (Cards & Coins)|
Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
|False||Tourist Information Office|
Find WiFi Hotspots around London Paddington station
Waiting Room Note:
Seating available in various locations
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|True||Cycle Storage Availability|
|True||Cycle Storage CCTV|
Taxi Rank Note:
The taxi deck is now situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level for a new covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis
Heathrow Express service from Plat 6/7, Heathrow Connect service from Plat 12.
Bus Service Note:
Buses can be found on near by streets. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here
|False||Accessible Booking Office Counter|
|False||Accessible Public Telephones|
Accessible Public Telephones Note:
|True||National Key Toilets|
National Key Toilets Note: Accessible toilets are located on Platforms 1 & 12
|True||Ramp For Train Access|
|False||Step Free Access|
Step Free Access Note:
Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.
All exits in the station are able to be accessed by disabled passengers.
Accessible Taxis Note: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
|True||Accessible Ticket Machines|
Accessible Ticket Machines Note:
|True||Impaired Mobility Set Down|
Impaired Mobility Set Down Note:
There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance. on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00.
Live departures and arrivals for London Paddington
|00:34||Reading Platform||Cancelled||See details on departure to Reading|
|01:34||Reading Platform||On time||See details on departure to Reading|
|02:11||Stansted Airport Bus Stop Platform||On time||See details on departure to Stansted Airport Bus Stop|
|00:30||Heathrow Airport T4 Platform 4||4||00:35 5 mins late||See details on departure to Heathrow Airport T4|
|01:05||Taunton Platform 1||1||On time||See details on departure to Taunton|
|01:12||Reading Platform 4||4||On time||See details on departure to Reading|
|01:17||Hereford Platform 2||2||On time||See details on departure to Hereford|
|02:10||Reading Platform 2||2||On time||See details on departure to Reading|
|00:49||Stansted Airport Bus Stop Platform||On time||See details on departure to Stansted Airport Bus Stop|
|01:13||Stansted Airport Bus Stop Platform||On time||See details on departure to Stansted Airport Bus Stop|
|01:43||Stansted Airport Bus Stop Platform||On time||See details on departure to Stansted Airport Bus Stop|
|02:15||Stansted Airport Bus Stop Platform||On time||See details on departure to Stansted Airport Bus Stop|