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There are also planned engineering works for today Check before travelling
Last updated: 01:32

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London Waterloo


London Waterloo station
Station Approach

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Ticket office

Closed now

Station details

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    An amended South Western Railway service will run over the Easter weekend, as engineering work is taking place in the Wimbledon area. More information can be found . 

General information

Station Operator: NR
Station Code: WAT
Staffing Level: Full Time

Ticket buying & collection

False Oyster Pre Pay
True Oyster Validator
False Smartcard Issued
True Smartcard Validator
Zone 1
Oyster Comments:
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
True Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: South Western Railway

Passenger services

True> Lost Property Contact Available
Phone number: 0207 401 7861
Website: Go to website
True Ticket Gate

Ticket Gate Comments: Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

True> Left Luggage Contact Available
Phone number: 020 3468 4553
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
True Bureau De Change
True Post Box
False Seated Area
False First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
True Trolleys
False WebKiosk
True WiFi
Wifi Note:
False Waiting Room

Car parking

true Car parking
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 27

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available


True Cycle Storage Availability

Sheltered: Yes
Spaces: 573
Type: Stands
Location: Cycle storage is now located opposite the main entrance on Cab Road.

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note: Taxis are available from the taxi rank on Cob Road / Station Approach

False Car Hire

False Airport
False Metro
True Bus Service


True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.

False Accessible Public Telephones

Accessible Public Telephones Note:

On the main concourse

False National Key Toilets

National Key Toilets Note:

An accessible toilet is located on the concourse between exits 4 and 5 (opposite platform 19)

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

There is level access from all platforms to the main concourse.

There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

False Accessible Taxis

Accessible Taxis Note:

Accessible taxis are available from the taxi rank on Cob Road / Station Approach

True Accessible Ticket Machines

Accessible Ticket Machines Note:

Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note: It is near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)

Live departures and arrivals for London Waterloo

Live departures for London Waterloo
Due Destination Platform Expected further details  Additional Information 
01:42 Twickenham Platform 13 13 On time See details on departure to Twickenham

timetables for London Waterloo

33 - Horsham and Dorking to London

For services calling at London Victoria, Clapham Junction, Balham, London Bridge, Norwood Junction, West Croydon, Sutton, Epsom, Ashtead, Leatherhead, Guildford, Box Hill & Westhumble, Dorking, Holmwood, Ockley, Warnham, Horsham

33 - Horsham and Dorking to London

19 May to 14 December 2019

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33 - Horsham and Dorking to London

9 December 2018 to 18 May 2019

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