March
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 5:30 PM |
|---|---|
| Sat: | 7:00 AM to 5:30 PM |
| Sun: | to |
Station details
| Station Operator: LE | |
| Station Code: MCH |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|
Website: Go to website |
|
| Ticket Gate | No |
|
|
|
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|
| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
|
Customer Help Points Note: Help points available on platforms 1 and 2 |
|
| Atm Machine | No |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
|
Post Box Note: Located on the platform(s) |
|
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|
Shops Note: News agent |
|
| Showers | No |
| Station Buffet | Yes |
|
Station Buffet Note: Cold drinks vending machine Food vending machine |
|
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets including accessible (radar key) toilets are on platform 1 |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
|
Wifi Note: |
|
| Waiting Room | No |
| Car parking | Yes |
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 31 Annual Charge: £533.00 Daily Charge: £5.00 Monthly Charge: £53.00 Off Peak Charge: £4.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £152.00 Weekly Charge: £20.00 |
|
| Car Parking Contact Available | No |
|
Phone number: Website: Go to website |
|
| Cycle Storage Availability | Yes |
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
|
Taxi Rank Note: taxi office adjacent to station |
|
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | No |
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
|
Step Free Access Note: This station has step free access to each platform via the level crossing on Station Road, platforms approximately 160 metres apart. Note that there is a stepped footbridge between the platforms at the station. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
|
| Accessible Taxis | No |
|
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
|
Impaired Mobility Set Down Note: Ely bound |
|
| Staff Help Available | Yes |
| Mon - Fri: 7:00 AM to 5:30 PM Sat: 7:00 AM to 5:30 PM Sun: Unavailable |
|
|
Staff Help Available Note: Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended |
|
|
Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|