Penrith (North Lakes)
Ticket office
Closed now
Station details
| Station Operator: VT |
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| Station Code: PNR |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Customers are encouraged to approach a member of station staff for any customer information enquiry. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: Closed until further notice. |
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| Car parking | Yes |
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Name: Station Car Park Operator: Avanti West Coast Spaces: 120 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £166.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access to all platforms / the platform |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 11:10 PM Sat: 5:15 AM to 10:15 PM Sun: 9:00 AM to 12:00 AM |
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