Plymouth
Ticket office
Open now
Station details
| Station Operator: GW |
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| Station Code: PLY |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In ticket hall |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: Adjacent station entrance |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Adjacent taxi rank |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: WHSmith and Spar Supermarket, Coffee shops and vending machines |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops and vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 4, Platform 7 and adjacent ticket counters. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| Waiting Room | No |
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Waiting Room Note: Entrance area, Platforms 4, 5/6 and 7/8 |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 267 Annual Charge: £1370.00 Daily Charge: £9.70 Monthly Charge: £172.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £470.00 Weekly Charge: £48.50 |
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| Car Parking Contact Available | No |
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Phone number: 0345 165 2030 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Station pay phones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available. Please request staff assistance. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff. |
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| Staff Help Available | Yes |
| Mon - Fri: 4:30 AM to 1:00 AM Mon: 4:30 AM to 1:00 AM Tue: 4:30 AM to 1:00 AM Wed: 4:30 AM to 1:00 AM Thu: 4:30 AM to 1:00 AM Fri: 4:30 AM to 1:00 AM Sat: 4:30 AM to 1:00 AM Sun: 8:00 AM to 12:00 AM |
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Staff Help Available Note: Meeting point: Gateline. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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