Retford
Ticket office
Open now
Station details
| Station Operator: GR |
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| Station Code: RET |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: In the booking hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 225333 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
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Customer Help Points Note: only for car park and low level accessible for all purpose is for assistance |
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| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop available on platform 1 for refreshments |
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| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30 Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00 |
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| Car parking | Yes |
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Name: Station Car Park Operator: London North Eastern Railway Spaces: 101 Annual Charge: £1210.00 Daily Charge: £11.00 Monthly Charge: N/A Off Peak Charge: £5.50 Six Monthly Charge: N/A Per Hour Charge: £2.00 Three Monthly Charge: N/A Weekly Charge: £44.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available) |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Advance booking is advisable. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Station Front |
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| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 11:30 PM Sat: 5:30 AM to 9:30 PM Sun: 9:30 AM to 11:30 PM |
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Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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