|Mon - Fri:||6:00 AM to 7:45 PM|
|Sat:||6:00 AM to 7:45 PM|
|Sun:||9:15 AM to 7:00 PM|
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From Sunday 19th May, the required notice period for cycle reservations on TransPennine Express will reduce to just 15 minutes.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Don't forget, you MUST have a reservation to take your bike on board.
|Station Operator: TP|
|Station Code: SBY|
|Staffing Level: partTime|
Ticket buying & collection
|False||Oyster Pre Pay|
|False>||Lost Property Contact Available|
0345 600 1672
Website: Go to website
To speak to a member of our team please call 0345 600 1671
|False>||Left Luggage Contact Available|
|True||Customer Help Points|
Customer Help Points Note:
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
|False||Bureau De Change|
|False||First Class Lounge|
|True||Telephones (Cards & Coins)|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|False||Tourist Information Office|
Waiting Room Note:
Waiting rooms are available on platforms 1 and 2 when the station is staffed. Outside of these hours platforms 1 and 2 are covered by a canopy.
Name: Station Car Park
Operator: APCOA on behalf of TransPennine Express
Annual Charge: £340.00
Daily Charge: £3.90
Monthly Charge: £47.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £112.00
Weekly Charge: £17.00
|False||Car Parking Contact Available|
Website: Go to website
|True||Cycle Storage Availability|
|True||Cycle Storage CCTV|
Taxi Rank Note:
The nearest taxi rank is outside the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|True||Accessible Booking Office Counter|
|False||Accessible Public Telephones|
|True||National Key Toilets|
|True||Ramp For Train Access|
|False||Step Free Access|
Step Free Access Note: Step free access is available throughout the station, however customers should note that access to platforms 2 and 3 is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. This station is Partialially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 19:45 Sunday: 09:15 - 19:00 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train as it may take time to cross the station between train movements. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to platform 2 or 3 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Taxis Note:
|True||Accessible Ticket Machines|
Accessible Ticket Machines Note:
The ticket machine is located on Platform 1.
|True||Impaired Mobility Set Down|