Stonehouse
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 10:45 AM |
|---|---|
| Sat: | 7:10 AM to 10:40 AM |
| Sun: | to |
Station details
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High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information. The units terminate at Swindon and HST's are through services to London Paddington we will arrange alternative transport from Stonehouse to Swindon for the HST's.
General information
| Station Operator: GW | |
| Station Code: SHU |
| Staffing Level: partTime | |
| CCTV: No |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: On Gloucester bound platform |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03457 000 125 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day) |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots near this station |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Spaces: 25 Annual Charge: £488.00 Daily Charge: £2.70 Monthly Charge: £47.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £140.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| False | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Access to Platform 1 Exit through the car park and walk towards the main road via Burdett Road, turn right on Bath Road (High Street), continue on the road and turn right at Stonehouse Town Hall onto Queen's Road, continue forward under the rail bridge, turn right on to Upper Queen's Road, access the station through the gate on your right for access to platform. Access to Platform 2 Exit the station through gate, turn left on to Upper Queen's Road, turn left on to Queen's Road and continue under the rail bridge, turn left next to the Town Hall on to Bath Road, continue on road and turn left on to Burdett Road, enter through the car park to access the station. Please note: High Speed Trains servicing this station are unable to set down or pick up wheelchair passengers, however the smaller trains which operate can. Please contact the helpline on 0800 197 1329 for further information. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information. |