Stowmarket
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 7:30 PM |
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| Sat: | 7:20 AM to 4:30 PM |
| Sun: | 9:15 AM to 6:30 PM |
Station details
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Step free access between platforms is via the level crossing, although some wheelchair users may find this route difficult so are advised to access the station via Creeting Road West for journeys towards Colchester and London, and Prentice Road when heading towards Diss and Norwich.
General information
| Station Operator: LE | |
| Station Code: SMK |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Greater Anglia |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points available on platforms 1 and 2 |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located by the ticket office |
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| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside the station |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk Cold drinks vending machine Food vending machine |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 2. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 382 Annual Charge: £1180.00 Daily Charge: £6.50 Monthly Charge: £118.00 Off Peak Charge: £4.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £337.00 Weekly Charge: £30.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: There is a taxi firm located by the car park entrance. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Local bus services |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access between platforms is via level crossing. However people with restricted mobility are advised to use Creeting Road West for journeys towards Diss and Norwich and Prentice Road for journeys towards Colchester and London. |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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