Stratford-upon-Avon
Ticket office
Open now
Station details
| Station Operator: WM |
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| Station Code: SAV |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located at the front of the station. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stratford-upon-Avon is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Buffet |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Stratford-upon-Avon station |
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| Waiting Room | Yes |
| Car parking | Yes |
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Name: Station Car Park Operator: SABA UK Spaces: 320 Annual Charge: £432.00 Daily Charge: £4.50 Monthly Charge: £54.00 Off Peak Charge: £3.20 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £17.00 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Othello Taxis: 01789 336 226 007 Stratford's Taxis: 01789 414007 |
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| Car Hire | Yes |
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Car Hire Note: Available at the front of the station. |
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| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Booking Hall and adjacent platform 1. Also second level entrance direct to platform 1. The newer of the two footbridges has lifts providing step free access to platforms 2 and 3. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Red Line Taxis (Wheelchair Access) 017889 777365 |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: A Ticket Vending Machine is located at the front of the station. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 7:00 AM to 6:00 PM Tue: 7:00 AM to 6:00 PM Wed: 7:00 AM to 6:00 PM Thu: 7:00 AM to 6:00 PM Fri: 7:00 AM to 7:00 PM Sat: 7:00 AM to 6:00 PM Sun: 9:00 AM to 4:00 PM |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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