Telford Central station
|Station Operator: WM|
|Station Code: TFC|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
A Ticket Vending Machine is located outside the booking hall.
|Lost Property Contact Available||No|
Website: Go to website
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Telford Central Station is accredited by the Secure Station Scheme**
|Left Luggage Contact Available||No|
|Customer Help Points||No|
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
|Telephones (Cards & Coins)||Yes|
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
|Tourist Information Office||No|
Find WiFi Hotspots around Telford Central station
Name: Station Car Park
Operator: SABA UK
Annual Charge: £625.00
Daily Charge: £6.50
Monthly Charge: £78.00
Off Peak Charge: £4.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: £24.50
|Car Parking Contact Available||No|
Phone number: 0330 1235 247
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
Accessible Booking Office Counter Note:
1 to 1 contact with ticket office staff
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Level access through Booking Hall to Birmingham Platform from car park and station forecourt. Additional 2 side entrances give level access direct to Birmingham Platform. Level access from entrance on South West side of station to Platform 2 (trains to Shrewsbury). Only access between platforms is via public pedestrian overbridge - ramp up from Platform 2 side is 100m long. Ramp down to Platform 1 side is 80m long. Alternative route via 27 steps down to station forecourt. Step-free route between platforms is 235m. Second entrance to Platform 2 has 6 steps, third entrance has 40 steps. Additional station entrance to Platform 1 at far end of Platform with 1 steps. Booking Hall has heavy swing doors.
Accessible Taxis Note:
Accessible taxis are available
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon - Fri: 6:00 AM to 7:00 PM
Sat: 6:00 AM to 7:00 PM
Sun: 10:00 AM to 5:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.