Tottenham Hale
Ticket office
Closed now
Station details
| Station Operator: LE |
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| Station Code: TOM |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 3 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Tottenham Hale station has Secure Station Acreditation |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Vending machines |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets and accessible toilets are located on Platform 2 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: On platform 2 |
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| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: front of station |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Train services direct to Stansted Airport on Stansted Express |
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| Metro | Yes |
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Metro Note: London UndergroundVictoria Line services |
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| Bus Service | Yes |
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Bus Service Note: Transport for London buses operate from outside the station |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access to the north-bound (Stansted and Cambridge) platform only. Lifts have just been installed to access the London bound platform but are going through a service introductory testing phase and are currently unavailable. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 7:15 AM to 7:40 PM Sun: 8:15 AM to 3:45 PM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended. |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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