|Station Operator: LE|
|Station Code: WFI|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Located on platforms 1 and 2.
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||No|
|Tourist Information Office||No|
Find WiFi Hotspots around Westerfield station
|Cycle Storage Availability||Yes|
One cycle hoop on each platform.
|Cycle Storage CCTV||No|
Bus Service Note:
local bus services
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||No|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to both platforms via the level crossing on Westerfield Road approximately 30 metres between the platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.