Willesden Junction
Ticket office
Open now
Station details
| Station Operator: LO |
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| Station Code: WIJ |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: London Overground, London Underground |
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Ticket Office Note: Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances |
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| Lost Property Contact Available | Yes |
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Phone number:
0845 330 9882 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Customer Information Point on Platforms 4/5 or at the ticket offices |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Opposite the main (Old Oak Lane) entrance |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: A photo booth is located at the main (Old Oak Lane) ticket hall |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops with indoor seating are located on Platforms 3 and 4 |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Located on Platform 3 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: A large heated waiting room is located on Platforms 4/5 |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: A taxi freephone is located in the main (Old Oak Lane) ticket hall |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford |
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| Metro | Yes |
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Metro Note: There is a frequent London Underground (Bakerloo line) service from this station |
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| Bus Service | Yes |
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Bus Service Note: Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Located on Platform 3 |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance |
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| Accessible Taxis | No |
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Accessible Taxis Note: contact taxi operator directly |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside the main (Old Oak Lane) entrance |
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| Staff Help Available | No |
| Mon - Fri: Unavailable Sat: Unavailable Sun: Unavailable |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
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