Willesden Junction
Ticket office
Closed now
| Mon - Fri: | 6:30 AM to 8:15 PM |
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| Sat: | 6:30 AM to 8:15 PM |
| Sun: | 9:15 AM to 6:30 PM |
Station details
| Station Operator: LO | |
| Station Code: WIJ |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | Yes |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: London Overground, London Underground |
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Ticket Office Note: Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances |
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| Lost Property Contact Available | Yes |
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Phone number:
0845 330 9882 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Customer Information Point on Platforms 4/5 or at the ticket offices |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Opposite the main (Old Oak Lane) entrance |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: A photo booth is located at the main (Old Oak Lane) ticket hall |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops with indoor seating are located on Platforms 3 and 4 |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Located on Platform 3 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: A large heated waiting room is located on Platforms 4/5 |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: A taxi freephone is located in the main (Old Oak Lane) ticket hall |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford |
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| Metro | Yes |
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Metro Note: There is a frequent London Underground (Bakerloo line) service from this station |
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| Bus Service | Yes |
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Bus Service Note: Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Located on Platform 3 |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance |
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| Accessible Taxis | No |
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Accessible Taxis Note: contact taxi operator directly |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside the main (Old Oak Lane) entrance |
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| Staff Help Available | No |
| Mon - Fri: Unavailable Sat: Unavailable Sun: Unavailable |
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