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Last updated: 05:27


Find out how Southern customers with disabilities use our assisted travel service, Priority Seat card and other support options.

My name is Claire and I live near Wandle Park in Croydon. I have only lived here a short time as my previous flat burnt down, which was a bit scary!

I love shopping and always buy clothes when I go. I also enjoy spending time with friends, going to bingo, and having a big giggle – once I start I find it hard to stop!

I like members of staff to meet me and greet me to know who is travelling and also to help me on and off the train.

For more information about booking assistance, contact the Assisted Travel team.