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Last updated: 16:13


Find out how Southern customers use our assisted travel service, Priority Seat card and other support options.

Hi my name is Jane and I live about 10 minutes’ walk from Horley station. I enjoy going to coffee shops and also enjoy taking photos. I love to take photos of abstract things and I have even attended a photography course for people with a visual impairment.

I travel to college in Crawley by train and always try to book assistance. It’s a lot easier because you’ve got peace of mind and you know that person is going to meet you off the train. It really puts your mind at ease and makes you feel more confident about travelling, even if it’s a bit later than normal.

The assistance is excellent and the staff always greet me off the train – there is never a problem.

For more information about booking assistance, contact the Assisted Travel team.