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Bringing a bike or scooter

Feel free to travel with a folding bike or folding manual scooter any time. But if you want to bring a regular bike or non-folding manual scooter on board, there are some restrictions you should know about.

Bringing a bike or manual scooter

For everyone’s safety, bikes and manual scooters should never be ridden on our stations or onboard. We also ask that any lights on your bike or manual scooter are switched off when you are at our stations as they could distract our staff from carrying out safety-related duties.

Please continue reading for information regarding our e-scooter, e-unicycle, e-skateboard and hoverboard policy.

Other transport companies may have different policies, so be sure to check your onward journeys.

Please check our separate guidance on mobility aid scooters.

Our bike policy

If you have a fully folding bike, you’re welcome to bring it on board any of our trains. Just be sure to fold and carry your bike before going through the ticket gates and when doing so, please make sure you use the wide aisle gate as this provides more space and time for you to walk through.

Please note that by fully folding, we mean a bike that has small wheels and folds in more than one place. At present, we do allow larger bikes with a single folding point, as long as they are easily carried.

Limits on regular bikes

You can bring non-folding bikes on many of our trains. But during the busy morning and afternoon commuting hours, space on board is at a premium. So unfortunately, we can’t let you bring regular bikes along during peak hours.

Peak hour trains are the following (Monday through Friday, excluding Bank Holidays):

  • On trains due to arrive in London, Brighton or Kensington Olympia between 7:00 a.m. and 10:00 a.m.
  • On trains departing London, Brighton or Kensington Olympia between 4:00 p.m. and 7:00 p.m.

We do make exceptions if your journey is entirely within a less crowded part of our network. Download our cycle policy map to see if your journey falls within an unrestricted green zone.

Additional limits

There are times when our services see heavy use outside of peak hours. If a train is especially crowded and cycle spaces are already occupied, we may need to refuse access to non-folding bicycles. This is to protect the safety and comfort of all our passengers.

If we can’t let you board because there’s no room for your bike, our staff will help you find another train.

There are two cases where additional bicycle limits are more common:

  • summer weekends on our East Coastway line (between Brighton and Ashford International)
  • after large cycle events

In case of engineering works

For safety reasons, we can’t take non-folding bikes on rail replacement buses. Please check for any engineering works before you travel.

Parking your bike at the station

We take bike security seriously. That’s why we’ve invested heavily in new, secure bike parking facilities at many of our stations.

Find bike parking near you – visit our station information page.

Our e-scooter, e-unicycle, e-skateboard and hoverboard policy

We understand that you may travel to and from our services in a variety of ways. However, we are committed to keeping you and our people safe, which means all e-scooters, e-unicycles, e-skateboards and hoverboards are not permitted on our trains or in our stations from 1 June 2023.

Why are we banning them?

Under advice from the Rail Delivery Group (RDG) and following recommendations by the Rail Safety Standards Board (RSSB) and London Fire Brigade, our safety team along with many other rail companies have carried out a review of the risks of these items and decided they should be banned. This is because of the limited regulation around the lithium-ion battery which has the potential to cause harm should it malfunction.

Can I store it at your station whilst I travel?

As they are not safe to have on our stations, we don’t allow them in our storage facilities.

Can I remove the battery and bring it with me?

Even if the battery is removed and carried separately, they are still not permitted due to the risks of the battery malfunctioning and causing a fire.

Can I bring them onto a rail replacement bus?

The companies that provide rail replacement buses have also banned these due to safety concerns. This means you are unable to take these on buses that run during engineering work or disruption.

Are e-bikes and mobility scooters still permitted?

Yes, e-bikes and mobility scooters are permitted on trains. Our normal bike and mobility scooter restrictions apply. See our guidance on mobility aid scooters here. E-bikes and mobility scooters may be prohibited on rail replacement bus services, subject to the individual safety policy of rail replacement vehicle operators and available space.

Can I bring my manual (non-powered) scooter or skateboard with me?

Yes, your manual scooter (if fully folded) and skateboard can be brought onboard any of our trains. Remember they should never be ridden onboard or on our stations for everyone’s safety.

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