There are lots of ways to get in touch with us at Southern. We might have answered your question already, so check our frequently asked questions first.
Contact us
Need help, have a question or want to tell us what you think? Get in touch with Southern here.
Compensation for a delay
Travel assistance
Lost property
Get involved
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Contact us online
Use our online form below and we’ll get back to you as soon as possible – we aim to respond within five working days, but at very busy periods it may take us up to 20 working days.
Contact us
Use our online form below and we'll get back to you as soon as possible - we aim to respond within five working days, but at very busy periods it may take us up to 20 working days
What would you like to contact us about?
Tweet us @SouthernRailUK
Phone
To find train times or for any other queries:
Call 03451 27 29 20
(open 07:00-20:00). We aim to answer calls as quickly as possible with most of them answered within 5 minutes. When this is not possible, we may arrange to call you back.
Post
Write to us at:
Govia Thameslink Railway
PO BOX 8644
Derby
DE1 9RQ