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Southern

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Last updated: 15:29

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Contact us

Need help, have a question or want to tell us what you think? Get in touch with Southern here.

There are lots of ways to get in touch with us at Southern. We might have answered your question already, so check our frequently asked questions first.

Read our FAQs

Compensation for a delay

Journey more than 15 minutes late?

 

Find out how to claim compensation.

Travel assistance

Need to book help with your journey?

 

Book assisted travel.

Lost property

Left something on the train or at the station?

 

Find your lost items.

Get involved

Want to meet our managers or get more involved?

 

Find out more about getting involved.

Social media

Get live travel updates and customer service information from Southern on Twitter.

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Contact us online

Use our online form below and we’ll get back to you as soon as possible – we aim to respond within five working days, but at very busy periods it may take us up to 20 working days.

Twitter

Tweet us @SouthernRailUK

Phone

To find train times or for any other queries:

 

Call 03451 27 29 20

(07:00 to 22:00 every day, except Christmas Day)

Post

Write to us at:

Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB