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Book assistance for your journey

If you’d like to book assistance, please fill in the form below. We’ll then arrange your help, contact you with confirmation and answer any questions you may have.

When to book

We recommend that you let us know 24 hours before you travel – this gives us enough time to make arrangements so we can be on hand to help.

If you’re travelling in less than 24 hours, require more individual support or need help filling in the form, please call us on 0800 138 1016 (your information may be recorded) or email us on: myjourney@southernrailway.com

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Further information