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Last updated: 03:43

Journey Types
Travel Dates

You cannot have more than 9 passengers


You cannot have more railcards than passengers

Add a railcard

Book assistance for your journey

If you’d like to book assistance, please fill in the form below. We’ll then arrange your help, contact you with confirmation and answer any questions you may have.

When to book

We recommend that you let us know 24 hours before you travel – this gives us enough time to make arrangements so we can be on hand to help.

If you’re travelling in less than 24 hours, require more individual support or need help filling in the form, please call us on 0800 138 1016 (your information may be recorded).

Our assisted travel helpline is open every day from 7.00am to 10.00pm, except on Christmas Day.

Your personal and journey data will be gathered and held within the assisted travel booking system for two years, and made available to all Train Operating Companies and Network Rail for all your bookings, in order that they can arrange and carry out assistance on your behalf. If you do not wish for your data to be shared please call us.

Travel details

Outward journey

Return journey (optional)

Assistance requirements

Additional requirements

Your personal details will be held by the Go-Ahead Group on behalf of Southern. We will not pass on your personal information to any organisation outside of our Group of Companies (and Successor franchise or Secretary of State for Transport) for marketing purposes without your prior consent.

When you use our website, you trust us with your information. Please read our Privacy Policy to help you understand what data we collect, why we collect it and what we do with it. We use details about your journeys and your data to improve our communications to you.