Taxis to and from the station
Getting a taxi to the station can be really convenient – it’s door-to-door service. We usually have drop-off and pick-up points with dropped kerbs near the station entrance.
There are also taxi ranks at a lot of our stations.
If you find it hard to get around then it’s worth checking to see if the station has step-free access.
Hiring a taxi
There are phone numbers for local taxis on posters at all our stations.
Cab drivers using our taxi ranks must offer you an accessible taxi if you ask for one. Taxis arranged through assisted travel are separate from the local taxis who pull up at the taxi rank.
If you haven't pre-booked a taxi you usually won't have to wait longer than 20 minutes for a taxi from the rank. But you could have a longer wait during rush hour or very busy periods.
Help getting to and from the station
If you have a disability we can help you get to your train from the taxi rank or drop-off point.
You’ll need to book assisted travel beforehand so we can arrange for someone to help.
We can also help you get a taxi if the station you want to travel from doesn’t have step-free access.
The taxi will take you to an accessible station where you can catch your train.