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Last updated: 03:39

Priority Seat Card

Get a Priority Seat Card for your Southern train journey if you’re elderly, disabled, pregnant, travelling with an infant or have difficulty standing

How to get help if you need a seat

Do you struggle to stand on the train, but feel awkward or reluctant to ask someone to give up their seat? If you’re pregnant, disabled, over 65 or have a child under 3 you could be entitled to a free Priority Seat Card.

There is priority seating on all of our trains, usually near the doors and marked with a P sign.

Most people are happy to give up their seat to someone more in need of it. Simply show your card to someone sitting in a priority seat and they’ll see that you have a need for one of these seats. Our customers have told us that this helps to avoid embarrassment.

If you've been asked to give up your seat by someone holding a Priority Seat Card you can be reassured that they have a genuine need and thank you for helping.

Can I get a priority seat card?

How to apply for a Priority Seat Card

Fill in this form and send it to us at the address below.

Apply for a Priority Seat Card form (pdf)

Sending supporting documents

You’ll need to include some proof of your address, like a utility bill, and evidence of why you need the card, such as a doctor’s note.

See the list of documents to send with your application.

Where to send the form and documents

To apply simply email attaching a completed form, supporting documents and a colour scan of your passport photos or post it to us at:

Priority Seat Card application
Customer Services
Govia Thameslink Railway
2nd Floor, Monument Place
24 Monument Street
London EC3R 8AJ

Telephone: 0800 058 2844
Textphone: 0800 138 1018

Need to know more?

See if you qualify for a Priority Seat Card and read our frequently asked questions.