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Useful information

Operational facts:

  • 156 Stations
  • 2,284 weekday services
  • 2,076 Saturday services
  • 1,242 Sunday services
  • 447,000 passenger journeys per day
  • 414 route miles across the Southern network
  • 4,000 employees

Route information

Hurst Green to Uckfield and Hastings to Ashford are diesel routes. All other routes are electrified through the third rail at 750v dc.

Fleet information

Class No. of Units Coaches per unit
377/2 15 4
377/3 28 3
377/4 154 4
377/6 26 5
171/7 9 2
171/8 6 4
455 46 4
313 19 3
442 17 5

Passenger capacity

Car Class Seats
3 377 160
4 377 223
4 377 243
5 377 262
2 171 107
4 171 241
4 455 316
5 442 320
3 313 228

Investment facts

In the last six years Southern has invested in the following

  • 700 new electric carriages - £856 million
  • 42 new diesel trains - £50 million
  • Refit of class 455 metro trains - £20 million
  • Train depot upgrades - £115 million

Top 20 station footfall

This table shows Southern's 20 busiest stations and how many people use them on a daily and annual basis.

Station Daily Annual
London Victoria 178,548 65,170,20
London Bridge 131,499 47,339,640
East Croydon 71,800 25,848,00
Sutton 22,360 8,049,600
Brighton 17,753 6,391,080
Streatham Common 12,932 4,655,520
Haywards Heath 11,81 4,167,280
Balham 11,312 4072,320
New Cross Gate 10,048 3,617,280
Battersea Park 9,895 3,532,200
Tulse Hill 9,876 3,555,360
Chichester 9,826 3,537,360
Norwood Junction 9,477 3,411,720
Peckham Rye 9,360 3,369,600
Epsom 9,233 3,323,880
Worthing 9,2528 3,322,080
Redhill 8,682 3,190,320
Purley 8,769 3,156,840
West Croydon 8,325 2,997,000
Lewes 7,962 2,866,320

Public Performance Measure (PPM) explained

Punctuality is measured on the arrival of each train at its final destination. For short distance train operators such as Southern, if trains arrive at their destination under 5 minutes later than their scheduled time, then they are counted as "on time". If they arrive 5 minutes or more after their scheduled arrival time, or do not run for the whole of their journey, then they are counted as late, cancelled or part-cancelled. This method is used to calculate overall performance, otherwise known as Public Performance Measure, or PPM. PPM is how train operators’ performance is measured and these statistics are published by Network Rail every four weeks for all train operating companies. Long distance train operators’ performance is measured differently in that their trains are counted as being on time if they reach their destinations under 10 minutes later than their scheduled time.

Delay Repay

At Southern, we have a system called Delay Repay which compensates you if your train is late by 30 minutes or more. For details, please see our Delay Repay page.