- 156 Stations
- 2,284 weekday services
- 2,076 Saturday services
- 1,242 Sunday services
- 447,000 passenger journeys per day
- 414 route miles across the Southern network
- 4,000 employees
Hurst Green to Uckfield and Hastings to Ashford are diesel routes. All other routes are electrified through the third rail at 750v dc.
|Class||No. of Units||Coaches per unit|
In the last six years Southern has invested in the following
- 700 new electric carriages - £856 million
- 42 new diesel trains - £50 million
- Refit of class 455 metro trains - £20 million
- Train depot upgrades - £115 million
Top 20 station footfall
This table shows Southern's 20 busiest stations and how many people use them on a daily and annual basis.
|New Cross Gate||10,048||3,617,280|
Public Performance Measure (PPM) explained
Punctuality is measured on the arrival of each train at its final destination. For short distance train operators such as Southern, if trains arrive at their destination under 5 minutes later than their scheduled time, then they are counted as "on time". If they arrive 5 minutes or more after their scheduled arrival time, or do not run for the whole of their journey, then they are counted as late, cancelled or part-cancelled. This method is used to calculate overall performance, otherwise known as Public Performance Measure, or PPM. PPM is how train operators’ performance is measured and these statistics are published by Network Rail every four weeks for all train operating companies. Long distance train operators’ performance is measured differently in that their trains are counted as being on time if they reach their destinations under 10 minutes later than their scheduled time.
At Southern, we have a system called Delay Repay which compensates you if your train is late by 30 minutes or more. For details, please see our Delay Repay page.