un-named road, off Hever Lane
|Station Operator: SN|
|Station Code: HEV|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
Applicable Operators: Southern
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
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Waiting Room Note:
Unheated shelters are available on each platform
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Toilets Note:
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B3 station: Level access to Platform 2 (to Uckfield). Steps to Platform 1 (to London).
Assistance Meeting Point is the Help Point.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station, maximum wait time of 30 minutes
|Staff Help Available||No|
|Mon - Fri: Unavailable
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.