Skip to Buy Tickets Skip to Content Skip to Footer
Manage all your online train ticket purchases with a Thameslink account

Your account

It’s now easier than ever to buy tickets online. And if you use a key smartcard, you can even skip the ticket collection machine – just buy online, touch – and go!

How to use your account

You can use your account to:

  • Buy tickets on your laptop, tablet or mobile
  • Find the best fares and discounts
  • Renew your Season ticket
  • Check your booking history
  • Claim refunds
  • View the balance on any eVouchers
  • Claim Delay Repay
  • Manage your account details
  • Manage your keyGo account (if you have signed up for one)

You can also sign up to get a Key Smartcard, a contactless card for Season ticket, single journeys or pay-as-you-go travel.

Register or log in

If you don’t have an account with us already, the first step is to register. Just provide a few basic details to get started. If you already have an account with us, simply login and update your preferences to receive travel updates and special offers.

Southern Railway is part of GTR (Govia Thameslink Railway). When you register for an account with Southern, you can also use your details to log in to the Gatwick Express, Great Northern and Thameslink websites.

Log in Register Reset your password

Download the app

Download the app for no hidden fees, the best fares, effortless travel with a Smartcard, and real-time service updates.

Help with your account and buying train tickets online

Here are some answers to common problems and tips for getting the most from our booking service.

Buying tickets

You can buy tickets online and collect them from the ticket machine before you travel. You can also buy them at the station from a ticket machine or staffed ticket office.