To make your life a little easier, we offer several booking options – both at home and at the station – and multiple ways to pay.
When you book your tickets through our online system, you can pay by credit card, debit card, National Rail voucher, or eVoucher.
These tickets can then be picked up a station ticket machine, added to your key smartcard or delivered to you by post – First Class, Recorded Signed For or Special Delivery.
You can learn more about buying tickets online or log in now to get started.
At our larger stations, you can book and pay for tickets at a staffed ticket office. We can accept payment by cash, debit card or credit card and National Rail vouchers.
Unfortunately, we no longer accept personal cheques at our ticket offices. We can accept company cheques if you’re buying an annual season ticket. By company cheque, we mean those from a PLC, limited company, partnership, registered charity, school or local authority. We can’t accept an individual’s cheque stating ‘trading as’.
To use a company cheque, we’ll need to see two original forms of ID. One of these must be a driving licence, passport or another photo ID. The other must be a recent utility bill or another ID that verifies your address.
At our self-service ticket vending machines you can:
You can pay for your tickets using cash or a credit or debit card.
If you already have a monthly season ticket, you can renew it at one of our self-service machines.
To do so, you’ll need:
With these two things in hand, just follow the instructions on screen to renew your monthly ticket.