Skip to Buy Tickets Skip to Content Skip to Footer

Revenue protection policy

When all our passengers pay for a ticket, our service is better for everyone. Read the fine print of our policy on dealing with ticketless travel.

Southern is committed to:

  • Every passenger paying for their journey
  • Making it easy to buy a ticket
  • Offering all our passengers a safe, reliable and pleasant journey
  • Reducing and preventing fare evasion on our services

We will be vigorous, effective and consistent in all our dealings with fare evasion and revenue protection activity. We use relevant legislation and powers to ensure that we protect the interest of all our fare paying passengers.

We will make it clear to passengers what their responsibilities are when travelling with us, how to get the correct ticket for their journey and if they do not, we will make it clear what will happen and when.

Southern will:

  • Operate a penalty fares scheme on its trains and at all of its stations
  • Prosecute criminal fare evasion
  • Prosecute offences under the Railway Byelaws
  • Comply with the Data Protection Act
  • Seek financial compensation for costs and damages incurred