Burgess Hill
Ticket office
Open now
Station details
| Station Operator: SN |
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| Station Code: BUG |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southern, Thameslink |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Ticket office and platforms 1 and 2. |
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| Atm Machine | Yes |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: There is a newsagent located next to the booking hall, on the bridge |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones | No |
| Toilets | Yes |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Wifi information at this station |
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| Waiting Room | No |
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Waiting Room Note: A heated waiting area is available on platform 2 |
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| Car parking | Yes |
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Name: Station Car Park Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 141 Annual Charge: £662.10 Daily Charge: £4.20 Monthly Charge: £67.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £184.20 Weekly Charge: £18.90 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: YES |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B2 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (over 400m and gradient above 1:10). Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks |
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| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 7:00 AM to 10:00 PM |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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